If you’re in a similar position, with non-working email, the best answer is to change the settings to POP3. However, one reader – Gerry from Sweden – says this has stopped working: he can receive email but not send it. Some people changed the settings in Windows Live Mail 2012 to work with the IMAP protocol, as I suggested in June. This means your mail service has been moved to a new server, and you will have to change your email settings manually, or switch to a different email program. If yours has broken, you will get Server error 3219 and Windows Live Mail error 0x8DE00005, and you will be unable to send or receive messages. I know this because my wife has an old .uk address, and I’m still waiting for her Windows Live Mail to break. Well, the deadline has gone, and there’s at least one case where Windows Live Mail 2012 is still working unchanged after an upgrade to Windows 10. My answer said that people with Hotmail and Live Mail email addresses could still use Windows Live Mail 2012 with if they changed the settings to use the IMAP mail protocol. Microsoft said users could switch to Outlook, the free email app, or Outlook, the Microsoft Office email program, which it offered free for one year. It was moving all the Microsoft Hotmail and Live Mail accounts to a new version of, which Windows Live Mail would not support.
Microsoft started this mess by writing to people who used Windows Live Mail with Microsoft email accounts to say that Windows Live Mail would stop working by 30 June 2016. If you use Windows Live Mail 2012 with any other email service – for example, if you have a BT, Virgin, Comcast, Yahoo, Gmail or other email address – then you don’t need to change anything. Yes, you may need to change your email settings, but ONLY if you use Windows Live Mail 2012 (the PC email program) with a Microsoft email service such as Hotmail, Live, or.
Even Windows Live Mail 2012 is still available, though it doesn’t follow Microsoft’s modern finger-friendly style, and the Windows Live Essentials suite is being phased out. In fact, no version of Windows Mail is going away, and nobody needs to change to a different email service. Well, it should be easy if they both had the same name, right? Now it wants people to use Outlook (a Windows or smartphone app) or Outlook (a Microsoft Office program) to collect their email from (a mail service), which is even more confusing. Once upon a time, it wanted people to use Windows Live Mail to collect mail from its Windows Live email service.
Most of the confusion is Microsoft’s fault.
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